TERMS AND CONDITIONS

All food orders require a minimum 48 hours notice to ensure that there is sufficient time to prepare the ordered items.

A Purchase Order Number is required before the order can be confirmed.

We reserve the right to make substitutions for unavailable products as a result of late ordering or late changes to the initial order.

Clients will be notified of any unavailability of a product and authority will be sought to substitute with an alternative item if the order has been received within the required notice period.

A penalty of 25% of the function charge applies for any cancellation received less than 24 hours prior to the function.

Any damaged or unreturned crockery, cutlery or catering equipment will be charged at replacement cost to the client.

A minimum delivery fee may be added to all functions requiring delivery or collection outside a defined area of the food site.

Once an order has been submitted and confirmed, it is deemed that Terms and Conditions have been read and accepted and the Food Safety Hints are read and noted.

Payment must be settled on collection/delivery of the function goods either in cash, cheque or Eftpos unless prior arrangements have been made.

All prices are exclusive of GST unless stipulated on the Site Page.